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Support2023-08-09T16:46:44+02:00

F.A.Q

What is the maximum weight that I can transport within Europe?2020-03-16T16:21:56+01:00

The maximum weight that we transport depends on the destination country. On average this is around 24,500 kilos (regular trailer). The length of these trailers is 13.6 metres. This offers the maximum space for 33 euro pallets and 26 block pallets. For this you must take into account a maximum height of 2.6 – 2.8 metres.

What does transport cost?2020-03-17T12:23:09+01:00

Price of transport depends on a number of factors.
1. Quantity
2. Load location
3. Delivery location
4. Type of Transport
5. Delivery time
It is best to request a quote for this

If I have questions about the schedule or I want to register an order quickly, which email address can I use?2020-03-17T12:26:34+01:00

The email address is: planning@sevenhillslogistics.nl

Am I insured during transport?2020-03-17T12:26:55+01:00

Your goods are insured as standard according to the most recent version of the FENEX conditions under which all services for transport requests are delivered.

In the case of a high commercial value, we recommend that you take out additional transport insurance.

Can private individuals also become a customer of Sevenhills Logistics?2020-03-17T12:27:31+01:00

We focus on offering our services to the business market.

It is therefore not possible to become a customer of Sevenhills Logistics BV as a private individual.

How long does it take before my shipment arrives?2020-03-17T12:28:04+01:00

This depends on the type of shipment and destination. In general, a shipment via sea freight will take longer than a shipment via road transport or air freight.

Our customer service and operation staff are happy to inform you about this.

When will I have to deal with customs?2020-03-17T12:28:31+01:00

Customs formalities are an issue for all countries outside the EU. For Europe, these include countries such as Switzerland, Norway and also a number of Eastern European countries.

What happens to the money placed in the Trust Account?2020-03-17T12:37:47+01:00

Your money is strictly guaranteed and not used for any other purposes. The Trust Account only acts as a conduit for payments.

We work as a united team with leading companies around the world and provide our customers with the highest quality advice.

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